Blazbyte is a focused RDP and VPN provider. This page explains what we protect, what we log, how abuse is handled and where customers can request help.
Customer login uses magic links. Admin access is separated by role and sensitive actions are logged in the audit table.
Orders are reviewed before activation. Admins record endpoint, port, handoff notes and customer-visible setup instructions.
We keep billing, service and support metadata needed to operate the service. Customers can export their data from the portal.
Private VPN plans are dedicated gateways with named profiles. We do not sell shared public account pools.
Abuse reports go to abuse@blazbyte.com. We may suspend services that violate the AUP.
Terms, privacy policy, DPA, SLA, refund policy and acceptable use policy are linked in the footer and apply at checkout.
| Support intake | Tickets and email are accepted 24/7. Response targets depend on support level. |
| Status | The public status page is manual until live monitoring is connected. |
| Credentials | Passwords should be rotated after first login. Customers can request resets through tickets. |
| Refunds | Eligible first orders can request refund review within the published refund window. |