We want customers to test Blazbyte confidently while protecting the platform from abuse.
Eligible first orders for Windows RDP, Ubuntu RDP and private VPN may request a refund within 14 calendar days of the first paid invoice.
Monthly services continue until cancelled and are not prorated unless required by law. Quarterly and annual services may receive account credit for unused full months at our discretion.
Open a billing ticket in the customer portal or email billing@blazbyte.com. Include the invoice number and service label.
This policy is in addition to mandatory consumer rights under applicable law and does not limit rights that cannot legally be limited.